Dubai International Financial Centre launches digital onboarding platform
DIFC says the new platform improves efficiency, increases transparency and simplifies the process of setting up a business.
Dubai International Financial Centre, announced the enhancement of its digital onboarding platform.
In line with the DIFC’s continued emphasis on improving the ease of doing business, the new fully integrated digital platform offers a simplified onboarding process and enhanced User Experience. The streamlined digital process makes it easier for clients to establish businesses within the DIFC meanwhile improving client satisfaction, increasing operational efficiency and reducing the turnaround time to establish a new company.
The new and enhanced digital onboarding platform uses solutions including OCR (optical character recognition) and digital signatures to speed up the process of onboarding new entities, providing an enhanced user experience. Prospective clients will now also have the option to self-register on DIFC’s website and start the company formation process immediately.
Reflecting DIFC’s relentless focus on the customer experience, the new onboarding journey was designed in collaboration with clients through design thinking workshops by IBM iX.
Commenting on the new digital enhancements, Alya Al Zarouni, Executive Vice President of Operations, DIFC Authority, said: “Innovation truly defines us at the DIFC. Our new and improved digital onboarding platform will vastly improve efficiencies for our clients and the DIFC, making it easier and quicker to establish a business at the Centre through a simple and innovative digital portal that cuts application times in half.”