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Council set up to speak with SAP

SAP’s regional user group wants to have a more unified voice; it is looking at establishing a formal council to communicate with the software giant.

SAP’s regional user group wants to have a more unified voice; it is looking at establishing a formal council to communicate with the software giant.

Speaking with IT Weekly at the user group’s annual conference in Dubai last month, Majed Mutairi, Middle East and North Africa (MENA) president for the SAP user group, said an ‘Influence Council’ would be set up this year, which would establish a formal channel of communication for user companies to engage with the business software giant.

“What has been happening in the past is that companies take on direct communication with SAP and SAP delivers solutions for these companies. Neighbouring companies don’t know about these solutions so we want to create that platform of people to know what is available from SAP, what is specific to the region,” Mutairi explained.

He said an exchange of information was already happening at an informal level, but creation of the Influence Council would formalise it. The council will be established this year, Mutairi said, without committing to a specific timeframe.

Mutairi said the user group would also like to see more training, a clearer support structure and more SAP-driven events like Sapphire, SAP’s own conference event, in the Middle East.

SAP customers in the region include Saudi Aramco, Saudi Electricity Company (SEC), and SAGIA.

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