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Zoho launches e-commerce software Zoho Commerce

UAE businesses can set up VAT-compliant online stores and use AI to show product recommendations to visitors and automate processes

Zoho Commerce has many layouts to choose from while setting up an e-commerce store.
Zoho Commerce has many layouts to choose from while setting up an e-commerce store.

Zoho launched an e-commerce solution, Zoho Commerce, to help businesses set up and manage online sales.

Zoho Commerce is powered by Zoho's AI assistant Zia and is VAT-compliant. Deep integration with other Zoho products like Z oho Books (online accounting software) and Zoho Campaigns (email campaigns software), helps businesses take care of the front and back end of their e-commerce operations.

The e-commerce market in UAE is expected to be $17.8 billion by 2020 as over 80% of the internet users shop online.

"Any business without an online presence will find itself struggling for market share, and will sooner or later be disrupted," said Hyther Nizam, President MEA, Zoho Corp. "Zoho Commerce makes it easy for businesses to start selling online. Together with Zoho's ecosystem of products, businesses can catapult their growth by optimizing their business while also automating their back-end processes."

Highlights of Zoho Commerce:

Setting up online presence: Zoho Commerce has a drag-and-drop website builder and several templates that allow businesses to quickly set up an online store with minimal effort. The templates can be further customized to suit the needs of a business.

Inventory and order management:  Businesses can streamline and synchronize their orders to ensure they are filed on time, while keeping a track of their inventory.

AI assistance: Zoho's AI assistant, Zia, helps provide product recommendations to potential customers based on their purchasing pattern.  Zia can also automate   processes like sending emails on cart abandonment.

Local payment gateway integration:  Zoho Commerce integrates with several payment gateways, including PayTabs and PayPal.

VAT compliance: Zoho Commerce follows VAT rules, and users can easily file their   t axes online using Zoho Books, with which it deeply integrates.

Integrations:  Zoho Commerce is integrated with SalesIQ (live chat and visitor tacking tool), PageSense (A/B testing and conversion rate optimization platform), CRM, and Campaigns, apart from Zoho Books and Inventory.

Together, these integrations allow businesses to find, convert, and nurture customers. Businesses can also integrate with third-party apps using Zoho Flow.

Pricing and Availability

Zoho Commerce is available immediately in different plans, starting from $20 per month when billed annually.

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