Panasonic readying special onsite service task-force to support huge events in the region
Panasonic promises high quality service support to its B2B customers all through the 6-month extensive Expo2020 with special service task-force
Panasonic will leverage its technologies and track record in high-profile global events as it gears up to empower business organizations participating at mega events, like the upcoming Expo 2020 in Dubai.
The company also announced that it will deploy skilled experts on site throughout the Expo's six-month run to ensure delivery of high-level end-to-end solutions to customers across different sectors.
Yasuo Yamasaki - Director, System Solutions & Communications Division, PMMAF, said, "As the first ever event of such magnitude to be hosted in the Middle East, Expo 2020 is expected to draw millions of international visitors to Dubai. Forward-thinking innovations and a legacy of technological excellence are the pillars of our expansive range of B2B products and solutions. Not only do we put significant emphasis on product value, but equally important to us as a management focus is delivering excellent customer experience. We are readying our team of Service experts to provide onsite support and service to ensure hassle-free operations throughout the Expo. By offering unrivaled end-to-end solutions, Panasonic creates value that delivers long-term returns for customers."
A key advantage for Panasonic is the fact that the Japanese electronics giant has successfully provided a wide range of innovative solutions, technologies and products to other global events in the past such as the Expo Milano 2015. Internally Panasonic say it supplied over 640 visual systems in over 40 pavilions, running for 15 hours per day over a continuous six-month period. The brand's projectors were used to create breathtaking images on a huge variety of surfaces while interactive touch-screen and video-wall panels impressed audiences.
As Official Ceremony Partner to the Olympic and Paralympic Games Rio 2016, Panasonic provided visual operations for both the event's Opening and Closing Ceremonies. This includes spectacular large-scale mapped visuals carefully programmed and projected from four directions using about 110 Panasonic PT-DZ21K2 projectors.
The new PT-RZ31K SOLID SHINE Laser projector was also used for moments throughout the event. In addition, the company was also in charge of providing projector system designs, technical consultation, system installation, and onsite operation and maintenance of the visual systems at the Games.
"We know increasing engagement is the name of the game today. Panasonic is all about creating bespoke experiences and engaging audiences. We put great effort in understanding the individual business requirements of our customers. This awareness the ability to put the right technology plus optimum support in place ensures that we provide our customers with the highest levels of service that add real and measurable value," Yamasaki added.