Ahli United Bank selects EdgeVerve Systems for RPA
Kuwait's Ahli United Bank will use robotic process automation for banking operations
Ahli United Bank of Kuwait has selected EdgeVerve Systems to develop RPA for its banking operations.
EdgeVerve, a subsidiary of Infosys, will automate the bank's operational processes using the AssistEdge RPA platform.
Leveraging AssistEdge's RPA platform, the bank will be able to improve SLAs (service level agreements), accelerate turnaround time, reduce human dependency and errors by increasing efficiency and efficacy of processes across different business functions.
The Assist Edge platform is a holistic process automation platform which offers process discovery, intelligent automation and orchestration for different sectors. It provides integrated software robots to automate high-touch repetitive processes and assisted automation for processes which need manual intervention.
Jehad Al Humaidhi, Deputy CEO Banking Support Group, Ahli United Bank, Kuwait, said: "We are thrilled to implement Robotics. We have been continuously focused on enhancing the overall customer experience and digitalization remains at the core of our strategy. We have always endeavoured to introduce new innovations, bringing efficiencies to customer's financial value chain through futuristic technologies like Robotics, Biometric Identification, Artificial Intelligence and Machine Learning. With introduction of Robotics, banking operations will be streamlined and we will derive major cost efficiencies. This initiative is another milestone in our continuous endeavour towards digitizing the financial value chain."
Atul Soneja, SVP & Global Head - Edge Products and Infosys Nia, said: "We are excited to partner with Ahli United Bank Kuwait, to work on their strategic initiatives around robotics, AI and automation. AssistEdge has been helping customers drive significant cost, efficiency and quality benefits by taking them through a journey from process discovery to automation and management of digital workforce. We are proud to be the automation product partner of choice for the bank."