Al Tamimi rolls out OnePlace client management
Law firm will use OnePlace client management solution to enhance engagement
Law firm Al Tamimi & Company has selected OnePlace as its Client Lifecycle Management solution partner.
The OnePlace client lifecycle management will be deployed across the company, to improve client engagement and streamline processes. Al Tamimi will initially focus on business development and marketing functions, and will also utilise OnePlace's Referral Management, and Proposal Builder modules.
Patrick Earl, Chief Operating Officer at Al Tamimi & Company said: "Client service is at the top of our agenda and we are continually looking at ways to innovate because it can always be improved no matter where you are on your journey. We see working with OnePlace as an opportunity to evolve our client engagement in a way that will significantly benefit our clients.
"The vision is to manage client engagement more tightly, streamline and automate internal processes and enhance business development. The Al Tamimi team saw that OnePlace can make this happen."
Amber Pasha, CRM Manager at Al Tamimi and Company added: "It has been refreshing to work with such a responsive team. OnePlace's strength comes from their understanding of both the legal sector and client lifecycle management. I'm looking forward to the implementation phase, we're confident that OnePlace will deliver significant business value."
OnePlace will also integrate with other solutions in place at Al Tamimi & Company including their PMS, eMarketing and ERM applications.
Tim Smith, Chief Executive Officer of OnePlace, commented: "The continued international adoption of OnePlace fully supports our strategic growth and we are obviously delighted to be working with this innovative regional market leader to help them gain more from their CLM approach. The OnePlace team can't wait to show them just how much business benefit OnePlace can deliver."