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TRA and Sharjah Municipality hold workshop on digital government

Workshop held to encourage knowledge transfer between federal and local government

TRA and Sharjah Municipality hold workshop on digital government
The UAE TRA and Sharjah Municipality have discussed collaboration on digital transformation of government.

The UAE Telecommunications Regulatory Authority (TRA) has hosted a workshop with Sharjah Municipality to share expertise on the digital transformation of government.

The delegation from the TRA held meetings with the municipality as part of efforts to increase knowledge exchange between federal and local government entities.

The visit included a presentation by the TRA delegation on its efforts in implementing the projects and initiatives of the mGovernment strategy and best practices, and how to achieve co-ordination between government bodies.

Abdullah Ali Al Qaidi, Assistant Director General of Corporate Support Sector, Head of the Digital Transformation Team in Sharjah Municipality, confirmed that the Municipality is moving steadily towards establishing digital transformation of all its services and is working to strengthen cooperation with the TRA to drive development and growth, and achieve maximum productivity at work in innovative ways, thus taking steps towards digital transformation, which has become the key driver of business in various fields, and has become the country's destination as a business model and a success centre.

Manal Al Afad, Project Manager and Head of mGovernment Enablers Team, expressed her appreciation to Sharjah Municipality for this initiative, saying: "We came to Sharjah Municipality in line with the directives of our wise leadership to work as a single government team to further our country's endeavours in digital transformation, which is one of the paths of shaping a bright and sustainable future of our beloved nation. We are pleased with this visit, and we will work on turning it into a milestone in an extensive path of cooperation and experience sharing between the two parties."

The workshop addressed the vision and mission of the national mGovernment plan as well as the strategic themes underlying the mGovernment i.e. innovation, knowledge, government and people. The workshop also reviewed the mGovernment objectives, which are improving customer satisfaction, increasing government efficiency, increasing generation and sharing of knowledge using ICT, and raising innovation. Priority areas of the mGovernment were also reviewed, including the smart infrastructure, smart identity, engagement, awareness, governance and policy, human resources, smart data and updating smart services.

The workshop presented the best practices of federal entities in achieving mGovernment enablers indicators. In addition, the workshop discussed central projects and initiatives such as ‘SmartPass' government login, FedNET and the Government Services Bus (GSB),

The TRA's delegation included Khawla Al Muhairi, mGovernment Project Manager, and Manal Al Afad, Project Manager and Head of mGovernment Enablers Team. Persons attending from Sharjah Municipality included H.E. Abdullah Ali Al Qaidi, Assistant Director General of Corporate Support Sector, Head of the Digital Transformation Team; Khalifa bin Hadda Al Suwaidi, Assistant Director General of Engineering and Buildings Sector; HE Sheikha Shaza Al Mualla, Assistant Director General of Public Health & Central Laboratories Sector, Deputy Director General of the Municipality; and Ms Halima Samba, Acting Head of the Excellence Programs Division.

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