ADSSSA showcases TAMM and AD Connect initiatives
Abu Dhabi-based authority participates at Malta Public Service Week 2018
Abu Dhabi Smart Solutions and Services Authority (ADSSSA) threw the spotlight on two of its pioneering initiatives - "TAMM", an integrated government services solutions aimed at achieving service excellence across Abu Dhabi Government and "AD Connect", which looks towards the enablement and integration of government documents across all government services at Malta's Public Service Week 2018.
The week-long show which runs from May 18 to May 27, 2018 in Valletta City, serves as a strategic platform for ADSSSA to showcase its recent series of achievements, including the establishment of a work environment that enables government entities to exchange digital data through secured channels.
Mansour Al Marzouqi, strategy and planning manager, ADSSSA, said: "We are proud to have been part of this year's Public Service Week celebrations in Malta, which gave us the strategic opportunity to showcase our TAMM and AD Connect initiatives. These initiatives have been developed to further enrich the experience of our clients and have been created in accordance with best international practices, while also serving to enhance cooperation and coordination among government entities in Abu Dhabi."
Al Marzouqi said the creation of a unified government service system gives customers in the emirate the ability and advantage of accessing an integrated set of services--a one journey that takes away the need to make multiple visits to complete a transaction. "ADSSSA's initiatives aim to provide high-level government services to all segments of society and to create flexible solutions and mechanisms that meet their needs through the development of innovative and integrated services," he said. "Our participation at Public Service Week 2018 is an important step to discuss TAMM and AD Connect initiatives and highlighting their roles and objectives, particularly with regards to enhancing the efficiency of government services in Abu Dhabi."
Al Marzouqi added that ADSSSA is keen to enhance cooperation with various government institutions to help develop an enhanced service delivery mechanism and provide a unique customer experience that meets their needs through the utilisation of the latest technologies and digital innovations.