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Emaar Hospitality picks Microsoft Dynamics 365 for ERP

Company will use Dynamics 365 for Finance & Operations to support expansion and improve service levels

Emaar Hospitality picks Microsoft Dynamics 365 for ERP
Emaar Hospitality Group is keen on digital transformation.

Emaar Hospitality Group, the hospitality and leisure business of Dubai-based Emaar Properties, has picked Microsoft Dynamics 365 for Finance and Operations.

The hospitality division of Emaar operates a diversified portfolio of hospitality assets in addition to its hotel brands, including serviced residences, golf retreats, a yacht club, a polo and equestrian club, and a series of lifestyle dining venues.

“We are transforming our business model through digitisation that would take us to the next level in providing world-class service to our guests,” said Olivier Harnisch, CEO of Emaar Hospitality Group. “In this, we are setting our fundamentals right and we needed core business applications that will drive new operational efficiencies and support future innovation. With Dynamics 365 for Finance and Operations, we have the balance between back-end control and customer-facing agility.”

Dynamics 365 for Finance and Operations allows organisations to unify global financials and operations, and because of its Common Data Model, business leaders have access to a holistic information ecosystem to help in the decision-making process. Dynamics 365 also helps provide a 360-degree view of the whole business to key personnel, who can use visual representations of operational areas to adapt quickly to changing market demands.

“Microsoft Dynamics 365 for Finance and Operations enables the end-to-end digital transformation of a business,” said Sayed Hashish, regional general manager, Microsoft Gulf. “Emaar Hospitality Group will now have the ability to completely redefine its business processes, and deliver a consistent, customer journey while dramatically improving both service levels and employee productivity, and greatly reducing operational costs. Microsoft has a longstanding partnership with Emaar and we look forward to continue supporting their vision with our technologies and innovations.”

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