Official UAE government portal gets 3m visits in one year
government.ae the UAE's unified government portal receives three million visits since launch
The official government portal for the UAE, government.ae, has attracted three million visitors in its first year since launch.
The portal is an integrated platform that brings together all the eServices provided by government entities in the UAE. It was launched after a revamp project in April last year. By mid-March 2018, the portal had about three million visits in total, while the number of portal page views approached six million.
A survey of 50,000 users of the portal revealed that 90% of users were satisfied with the level and value of the content and the services provided.
HE Salem Al Housani, Acting Deputy Director General for Information and E-Government Sector in the TRA said: "The portal is the UAE government's online presence, which is in line with the directives of the wise leadership towards establishing UAE leadership and contributing to the happiness of government customers. The portal includes broad information relevant to service seekers, in addition to government policies, decisions and projects, as well as links to government and eServices. The portal also embodies the principle of positive interaction between the government and the public through multiple communication channels that contribute to improving the content and functions of the portal.
HE added: "We are looking at the upward growth of the rate of demand for the high-value content available on the UAE government official portal as it is reflecting the customer happiness. We are proud that this national project will become a valuable contribution to strengthening happiness in the community. The portal is also one of the central pillars in promoting the Smart Services Index, one of the national indicators of the UAE Vision 2021, where the UAE seeks to achieve first position globally in this area by its union golden Jubilee."