Infor launches Networked Order Management
Solutions enables companies to improve omni-channel customer experiences and tap into an underutilised supply of global inventory
Infor, a provider of industry-specific cloud applications, has launched the Infor Networked Order Management, a new solution aimed at helping brands and retailers improve omni-shopping experiences by enabling a new level of flexibility in orchestrating inventory.
According to the vendor, the new solution will leverage Infor's GT Nexus Commerce Network - the world's largest business network which includes over 55,000 companies, including six of the top ten logistics service providers, and over 40 global financial institutions.
"Infor's approach to order management better serves customers by taking advantage of inventory available across all network participants," said Tarik Taman, VP and GM, IMEA, Infor. "Infor's Networked Order Management can access more fulfillment options beyond what has traditionally been available. This will include drop shipments, in-transit inventory, warehouses owned by retailers and network partners, and even store inventory across the network all of which are nearly impossible with past approaches to order management."
Infor said the networked approach to order management improves customer service by leveraging inventory throughout the entire supply network to reduce out-of-stocks, save the sale, and shorten delivery lead times.
"We are excited to offer the industry a networked and machine learning-based approach to order management," added Taman. "This solution is a foundational layer in our new commerce platform which was built to provide an omni-channel selling and fulfillment alternative for modern retail. Even more value is unlocked when combined with our integrated supply chain, warehouse management, transportation management, and product configuration solutions."