Home / / WhatsApp extends service to businesses

WhatsApp extends service to businesses

WhatsApp Business enables users to personalise the customer experience

WhatsApp extends service to businesses
There is an expected global release in the coming weeks.

WhatsApp has launched a separate app dedicated to small businesses to allow them to connect with their customers.

WhatsApp Business, which is only available on Android, enables users to personalise their profiles by adding a business description, store address, website URL and email address. Additionally, to make the service quick and easy, WhatsApp has included messaging tools including quick responses, away messages and an analysis of how many messages were sent, delivered and read.

The Facebook-owned messaging service aims to improve the business experience with better communication, plus users will have full control over messages they receive and will be able to block any number, as well as businesses and spam.

Users will be able to use their personal accounts and WhatsApp Business is compatible with WhatsApp Web.

WhatsApp Business is free to download for Android users, however, there is no mention of an iOS release yet. WhatsApp Business is currently available in Indonesia, Italy, Mexico, the UK, and the US, with an expected global release in the coming weeks.

Follow us to get the most comprehensive consumer tech news delivered fresh from our social media accounts on Facebook, Twitter, Youtube, and listen to our Weekly Podcast. Click here to sign up for our weekly newsletter on curated technology news in the Middle East and Worldwide.

REGISTER NOW | Webinar Event | Security you can bank on – Safeguarding the Middle East’s financial sector

Presented in partnership with security and network specialist Cybereason, the second in the three part webinar series will bring together a panel of experts to discuss how banks and financial institutions are evolving their service offering while simultaneously staying one step ahead of the cyber criminals who seek to bring their operations crashing to the ground.

CHANNEL AWARD 2018