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Sharjah launches new chatbot program

DG of Sharjah DeG heralds chatbot technology as major milestone for public sector progress

The chatbot is a computer program designed to simulate human behaviour.
The chatbot is a computer program designed to simulate human behaviour.

In another major launch at GITEX Technology Week, Sharjah unveiled its exclusive ‘chatbot', a computer programme designed to simulate human behaviour and communication, named ‘Sharjah Government's AI'.

The prototype was showcased through a large interactive screen allowing visitors the opportunity to interact and experience the full spectrum of features. Sharjah also highlighted that the ‘chatbot' will be an added service to its existing service catalogue across all of the emirate's government entities.

Sheikh Khalid bin Ahmad bin Sultan Al Qasimi, Director-General of DeG spoke of the importance of the Government of Sharjah's digital transformation. "It is a key step forward with the potential to alter the way we organise our daily lives, allowing a safer, more integrated and streamlined exchange of information, making processes and procedures faster and more efficient than ever before," he said.

"As soon as 2020, we will see many of the enormous benefits of this revolutionary digital transformation. This is a true milestone for Sharjah in both its public sector progress and its technology achievements," Al Qasimi added.

Among other innovations making headlines at GITEX, new digital services, applications and websites from the Sharjah Police Academy, Sharjah Commerce and Tourism Development Authority, Sharjah Department of Town Planning and Survey, Sharjah Electricity and Water Authority, the Sharjah Economic Development Department and many more have all contributed to the new wave of Sharjah's digital transformation.

Forty-eight Sharjah local government entities and departments are taking part in GITEX Technology Week 2017, which runs until October 12 at the Dubai World Trade Centre, with many innovative digital applications and services still to be unveiled by Sharjah Pavillion, organised by the DeG and themed ‘History and Communication'.