Omnia Pay readies branch transformation solutions
To host live demonstrations as well as showcase its solutions advantages for banks
OMNIA Pay, a provider of digital transformation solutions for the banking and retail sectors, is at GITEX Technology Week for the second consecutive year to showcase its branch transformation solution. Based out of the Huawei's stand, Omnia Pay will host live demonstrations as well as showcase its solutions advantages for banks.
Maseeh Ahmed, CEO, Omnia Pay, says: "The digitisation of banks is a response to enhancing the customer experience. There is also a great need for the banks to balance customer service with increasing operational efficiency."
Ahmed says GITEX, and in particular, the Huawei stand tends to attract high profile C-level attendees and the company is looking forward to showcasing the benefits of its bank transformation solutions to these visitors.
Omnia Pay's solution offers omni-channel capability and can be configured to work with mobile, laptop, Internet, or SmartTV. The customer can even start on one channel, and complete the transaction on another. It offers banks the option of creating a transaction hub for multi-channel management and customer service, allowing banks to crosssell and up-sell products and services.
Ahmed adds that: "As a consumer (and a business owner) myself, the solution provides me with banking options to suit my schedule. Research shows that in addition to convenience for the customer, this will reduce branch costs and cost per transaction (CPT) which is something banks are always looking at as branch staff account for around 45% of expenses."