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Oman government entities open channels for e-participation

Over 90% of government entities surveyed are ready for greater e-participation, ITA survey shows

Oman government entities open channels for e-participation
The Information Technology Authority of Oman has been promoting e-participation since 2014.

Over ninety percent of government entities in Oman have opened online communications with the public for e-participation, according to a survey by the Information Technology Authority (ITA).

The survey of 40 government entities showed that 93% of respondents have electronic channels for e-participation, with 78% utilizing social media channels for e-participation. Sixty-eight percent of responding organisations have an e-participation policy, and 78% of entities said that they have a specialised team to respond to public feedback and comments.

e-participation is defined as the use of electronic channels, particularly social media, to enable the public to actively participate in government and governance.

The ITA launched its e-participation initiative, called ‘Shurkum' in 2014, to gather public opinion and feedback ahead of the implementation of several major projects.

The survey was conducted ahead of the sixth Shurkum session, which was held as an open online discussion through Twitter, which discussed how government entities can implement and achieve e-participation through their social media accounts.

The online session aims at emphasizing the importance of e-participation in decision-making, creating common open discussion platform between the government and the public and raising the public awareness of the role of e-participation in improving government performance in project execution.

The open discussion targeted government entities, social media users and influencers and social media accounts or communities interested in IT field.

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