Mir Hashem Khoory Trading deploys Focus 8 for scalability and growth
Focus 8 has improved MHKTS’ operations and business processes while helping the company plan, visualize and accelerate its growth.
Established in 1963 by the late Mir Hashem Khoory, the Mir Hashem Khoory (MHK) Group has grown from its humble beginnings into a formidable group of diversified companies with business activities in Real Estate, Healthcare, Education, Trading, Ship Chandelling, Marine Repairs/Logistics, Building & Construction, Facilities Management, Marine Services, Manufacturing and Investment to name some.
The group's vision is to achieve sustainable growth through diversification and strategic partnership to maximize shareholder value. The company built a diversified portfolio of successful businesses, which has been providing a steady income for shareholders.
Mir Hashem Khoory Trading & Ship Chandlers LLC (MHKTS) was established in 2014 to service the needs of food and non-food industry especially the Hotels, Restaurants, Catering (HORECA), Ship Chandelling, Retail trade, export sectors with specialized services and supplies of branded consumer products, fresh, chilled/frozen foods, delicatessens, dry foods, janitorial, ship spares etc.
"Our division, Mir Hashem Khoory Trading, handles Food/ FMCG supplies, ship chandelling and cold store logistics. For our ship supplies, we provide provisions, bond stores, deck and engine stores etc. to alongside and on-going vessels. The cold store logistics center services clientele from the food, agriculture, manufacturing and pharma sectors apart from overseas companies wanting to use our facility for storage and distribution to the GCC markets. Our business is service-oriented and always deliver to our clients' requirements," said Mr. P. P. Kariappa, CEO, Mir Hashem Khoory Trading and Ship Chandlers LLC.
Mir Hashem Khoory Trading has a state-of-the-art office and logistics with temperature controlled storage facilities at the Dubai Maritime City. It's entire operations, inventory, warehousing, procurement, sales and accounting systems are all equipped with the most updated information analysis and software in providing a state-of-the-art supply chain process for their clients. With a professionally managed team of highly experienced personnel from the industry, Mir Hashem Khoory Trading ensures prompt service to its wide base of clientele.
"Our parent company, the Mir Hashem Khoory Trading Group, was already a long-term client of Focus Softnet and I, personally, had been using Focus at all my previous organizations; so when it came to choosing a business software solution for Mir Hashem Khoory Trading , the choice was simple. We went with Focus," Mr. Kariappa explained.
"As our operations grew, we needed real-time information on our inventory, financials and operations and were looking for a high-end ERP solution to enhance our business processes, streamline our operations and help us scale up our business effortlessly. After attending the launch event of Focus 8, we knew that we had found our solution and were amongst the first to deploy Focus' new generation ERP," he added.
In July 2016, Mir Hashem Khoory Trading deployed Focus 8, Focus Softnet's new generation ERP that fully integrates a comprehensive business intelligence tool and provides real-time, multi-dimensional posting of transactions, resulting in real-time reports. Built on Microsoft technologies including Windows Presentation Foundation and Windows Communication Foundation, Focus 8 offers Mir Hashem Khoory Trading the latest features, flexibility and scalability.
Mir Hashem Khoory Trading had very specific requirements pertaining to the ship chandelling business and Focus Softnet had to customize Focus 8 to suit
Mir Hashem Khoory Trading's specific needs. The company deployed the sales, finance, inventory and procurement modules of Focus 8. The implementation was seamless and went live in January 2017.
"The Focus team sat with our team and understood every aspect of our business and the areas that needed to be integrated into our system. They customized Focus 8 to ensure all our requirements were taken care of. Another aspect for choosing Focus 8 was that it was a secure system built on a closed platform. We implemented the financial, inventory, HR and payroll modules of Focus 8 for our day to day operations. The Focus team also gave us round the clock support and trained our team on using the software optimally," Mr. Kariappa added.
Focus 8 not only offers Mir Hashem Khoory Trading visibility and accuracy of their inventory but a more efficient financial system that helps them save time and use resources in an efficient manner. "In our business, managing inventory is very important to us. We need timely information on where we stand in our inventory and Focus 8 gives us an accurate real-time MIS reports, which are really important to us and helps our team plan better. Right now, we are using a third-party Warehouse Management System, which will ultimately be integrated into Focus 8," he explained.
Mir Hashem Khoory Trading has also embarked on a major state-of-the-art semi-automated Shuttle system for its Cold Store logistics center providing a "ONE STOP" business solution to address the growing needs of temperature controlled storage facilities in Dubai. The logistics center facilitates storage of all kinds of food and specialized products with 6000 pallet positions under controlled temperatures ranging from +10 to -25 degrees Celsius. The company has now extended Focus 8 to its cold storage businesses in Ras Al Khor.
"Focus 8 has enhanced our business processes with faster access to data and more accurate results. It has improved our operations and business processes while helping us plan, visualize and accelerate the company's growth. We are happy with Focus 8 as it has made it is easier for us to get real-time data for quick decision making," Mr. Kariappa added.
Mir Hashem Khoory Trading is confident that with Focus 8, will not only have the visibility and accuracy of their inventory but a more efficient financial system that will save them time and help them use their human resources in a more efficient manner. They are looking forward to using Focus 8 to its fullest capacity and in turn streamlining their operations for a more productive business model.
"The MHK Group is a long-term customer of Focus. We are happy Mir Hashem Khoory Trading were one of our first customers to deploy Focus 8 and we are confident they will experience the benefits of using our next-generation ERP. We look forward to being their trusted partner in their growth and expansion plans in future," said Sunil Mathew, COO, Focus Softnet.
As the next step, the company is discussing deploying Focus' mobile apps and retail Van sales solution. "We took the right decision of implementing Focus 8 and as the next step, we do look forward to implementing a mobile app and retail Van sales solution, which will be totally integrated into our Focus 8 system. It will give us real-time information on our delivery vans, which we do not get from our manual system and in turn help us save costs and streamline our business thus giving us a major edge over competition," Mr. Kariappa concluded on a high note.