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Robots to become common sight at Incheon International Airport

Provided by LG Electronics, one line of robots will serve as airport guides, while a second line will assist in the airport’s maintenance

Robots to become common sight at Incheon International Airport
LG Airport Guide Robot is fluent in four different languages - Korean, English, Chinese, and Japanese - and is able to direct directly to the airport's central server.

Following a lengthy trial process that dates back to February 2017, LG Electronics has revealed that Incheon International Airport (IIA) in South Korea will permanently adopt the use of Airport Guide Robots and Airport Cleaning Robots.

Over the past five months, LG's engineers have trialled the robots at IIA, identifying shortcomings of the units and introducing improvements where necessary. Confident that the robots can now perform their duties to the fullest, the service has gone live effectively immediately.

LG Airport Guide Robot is fluent in four different languages - Korean, English, Chinese, and Japanese - and is able to direct directly to the airport's central server.

This allows each unit to quickly access and provide passengers information related to boarding time, as well as directions to all of the airport's key locations. Each unit is also equipped with a scanner that can scan boarding passes, which then allows the robot to guide passengers to their respective gate.

Serving as part of the airport's maintenance team LG's Airport Cleaning Robot utilises the same technologies as found in the LG HOM-BOT. These include autonomous navigation and object-avoidance capability.

Tapped into the local network, the cleaning robot can identify areas of the facility that requires maintenance, and then calculates the most efficient path to get there.

Song Dae-hyun, president of LG Electronics Home Appliance & Air Solutions Company, said: "LG is dedicated to the advancement and development of its robot technologies which includes navigation, voice recognition, natural language processing, and of course, DeepThinQ."

He added: "It is this kind of effort and innovation that will drive LG forward in the Fourth Industrial Revolution."

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