Careem unveils delivery service BOX
The move is to simply help the consumer deliver items from A to B.
Dubai's ride-hailing app Careem is venturing into the delivery service industry with the launch of its new service BOX.
The new delivery service, which is currently in its first phase, offers an affordable and convenient option when needing to transport possessions. The move is to simply help the consumer deliver items from A to B.
Using the Careem app, users can pick up and deliver items and use the app to track where their package is. Booking the service is as simple as ordering a Careem car, open the app, select the icon for BOX, and then follow the standard booking service steps.
The closest bike will be matched to the customer who will see the estimated time of arrival and a projected fare. As per when the user books a car with Careem the customer will receive a notification (push notification or SMS) when the driver has arrived, and receipt over email once the job is complete.
The service is available from 8am to 8pm with a base fare starting at AED 6. The BOX minimum fare rate starts at AED 20 for instant (Now) pick-up and AED 30 for scheduled jobs. BOX also delivers from as close as 5KM and with a target delivery time of 15 minutes. Initially the pick-up service will cater to Dubai and can be delivered as far as Sharjah within the UAE.
Faraz Syed, managing director of Careem Labs and Careem UAE, commented: "This service is based on feedback and trends which we've spotted in the market. This is part of our commitment to deliver what our customers are looking for, and a more affordable delivery service is exactly that. The initial phase of the service is crucial and we look forward to seeing how it is received."