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Mimecast strengthens its cyber resilience capabilities

The new improvements help to increase uptime for organisations facing email disruptions.

David Hood, cyber resilience expert at Mimecast.
David Hood, cyber resilience expert at Mimecast.

Mimecast Limited, an email and data security company, recently launched the latest improvements around its Mailbox Continuity platform.

Mimecast's offering helps to enhance an end-user's cyber resilience by automatically detecting email outage or disruption and engaging in rapid mitigation, across a number of common email platforms.

Mailbox Continuity latest enhancements include a Continuity Event Management feature designed to reduce the time it takes IT admins to identify and respond to email disruptions. It accomplishes this through monitoring of high latency and failed deliveries.

David Hood, cyber resilience expert at Mimecast, said: "Downtime affects many organizations and our recent research found that more than four in ten respondents suffered moderate to extensive disruption when their organization had an email outage.  Our own data shows that even in 2016, disruptions can be significant, with 11% of customer outages lasting over a day."

He added: "As more organizations move email to the cloud, planning for disruptions is an essential part of risk management. Mimecast's new features allow organizations to strengthen their cyber resilience strategies by helping them quickly identify and respond to email disruptions from anywhere, and any device."

According to a report produced by Vanson Bourne on behalf of Mimecast, 88% of respondents rated email availability as critical to their organisation, with more than half (55%) rating it as mission critical. Unplanned email outages, which can occur due a variety of issues including cloud service failure and power issues, can have a substantial impact on day-to-day operations.

A recent Garnet report titled Business Continuity Management Program Primer for 2017, also noted:

"While large enterprises, especially those in regulated industries, may be better equipped to address the new demands for organizational resilience, small and midsize businesses will face the same threats, but can be constrained in terms of budget and resources.

"Nevertheless, the need for a proper BCM program persists. Businesses that fail to create an effective BCM program could risk catastrophic business disruptions, resulting in lost customer or citizen trust and customers switching to other providers."