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Tablets gaining ground in enterprise, says IDC

IDC study shows tablet devices among top three spending priorities in key enterprise verticals

Enterprises are finding new use case scenarios for tablet PCs.
Enterprises are finding new use case scenarios for tablet PCs.

Demand for tablet PCs is rising among enterprise users, as organisations deploy the devices for better productivity and as part of wider digitisation efforts, according to IDC.

The analyst company found that tablet devices ranked among the top three IT spending priorities for 2017 in the education, hospitality, government, and transport sectors in Europe.

IDC says that tablets are now forming an important part of mobility strategy for over 60% of companies, with over two-thirds of European enterprises evaluating or planning to purchase slate or detachable devices in the short term, contributing to a significant increase in tablet penetration over the next three years.

Tablet adoption continues to expand in terms of users and new usage scenarios, from highly mobile employees using detachable devices to perform productivity tasks to customer-facing staff using tablets to take customers' orders or their e-signatures.

IDC's new study Tablet in Enterprise 2.0 - The Large Opportunity, analyses businesses' device strategies and requirements in terms of hardware and software, how tablets fit into the wider device eco-system and the workplace opportunities.

According to the survey's findings, European enterprises are maturing in their approach to tablet deployments and have started to focus more on applications and business outcomes, with deployments driven by the desire to increase employees' productivity, working flexibility, and collaboration, as well as by enterprises' digital and workspace transformation strategies.

"As mobility and digital transformation strategies drive the mobilization of specific industry applications, companies continue to look at tablets to harness the benefits of mobile data-enabled workers, support new digital business processes, and maximize engagement with always-connected customers," said Marta Fiorentini, research manager, IDC EMEA Personal Computing. "Hardware is still important but applications have become crucial and a key differentiator to achieve the business objectives behind tablet deployments."

The study also shows that although the rising popularity of touch input continues to support demand for slate tablets, purchase intentions among the companies surveyed show a strong interest in hybrids (which include detachables and convertibles) driven by the productivity and content creation needs of an increasingly mobile workforce. Hybrid devices are therefore anticipated to account for over half of the tablets that companies in the sample intend to purchase in the next few years.