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Government Leaders Programme teaches communication skills

UAE GLP and Duke University hold workshop for local and federal government leaders

Government Leaders Programme teaches communication skills
The Government Leaders Programme is intended to give vital skills to government leaders.

The UAE Government Leaders Programme has organised a workshop to develop communication skills among government leaders.

The workshop was held as part of the Executive Leaders Programme, which aims to train the national workforce of the UAE including local and federal government leaders.

The three-day workshop was organised in collaboration with Duke University's business faculty, and included communication skills and methods of affect change and development among personnel.

The workshop focused on the most important communication challenges that 21st century leaders stand to face, as well as on ways of finding the best practical solutions for them using effective communication, all in an effort to plan for and shape the future. Additionally, a range of subjects and exercises explored the influence of effective communication on the work environment, including exercises to identify each participant's individual strengths, and others that look for ways to use good communication skills to build trust in the workplace.

Hessa Essa Buhumaid, Assistant Director General for Government Services at the Prime Minister's Office in the Ministry of Cabinet Affairs and the Future, underlined the importance of effective communication skills in the process of training the national workforce to be 21st-Century leaders who can plan for the future and communicate effectively with all cultures, as outlined in the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

"The Government of the UAE builds its strategies on future-oriented foundations, and seeks, through this numerous programmes and initiatives, to ensure the happiness and positivity of the people," Buhumaid continued. "The leadership works tirelessly to provide the necessary tools to achieve those goals. Communication skills are the most important of these tools, as it also serves to increase productivity and quality, and helps find effective solutions for challenges facing society."

Practical exercises were implemented during the workshop to examine the effects of such factors as a multicultural background and the quality of communication on the success of a leader. The workshop also explored the social and economic impact of communication strategies, as well as the impact of different leadership patterns on the communication process. Additionally, participants studied ways to match the message to the target audience, and establish a culture where feedback is accepted and built upon to improve the communication process.

The fourth batch taking part in the Executive Leaders Programme includes a number of federal and local government officials, as well as private-sector executives. This constitutes an important step forward for the programme in its efforts to train the national workforce to excel in all sectors.

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