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ManageEngine rated highly amongst customers

The IT management company earned the highest possible score for customer satisfaction in privileged identity management.

ManageEngine rated highly amongst customers
Rajesh Ganesan, director of product management at ManageEngine.

ManageEngine recently announced that its Password Manager Pro software, a privileged account management platform, scored highly in the Forrester Wave: Privileged Identity Management, Q3 2016 report. The IT management company earned the highest score possible in the customer satisfaction criterion.

Published by Forrester Research, the report assess the 10 most significant PIM vendors, which are evaluated on 22 criteria. These are classified into three different categories comprised of current offerings, strategy and market presence.

ManageEngine's Password Manager Pro achieved the highest possible score in nine out of the 22 criteria, rated highly in a number of areas, such as customer satisfaction, password management, and overall interface intuitiveness.

Commenting on the achievement, Rajesh Ganesan, director of product management at ManageEngine, said: "The Forrester Wave research process is easily the most comprehensive and thorough evaluation of PIM vendors, and we are proud to be named a strong performer."

He added: "The IT divisions of some of the world's largest organizations and Fortune 500 companies rely on Password Manager Pro to control access to their IT infrastructure. We are thrilled at scoring the highest possible in customer satisfaction and believe it clearly reflects the exceptional value of our solution."

Password Manager Pro is a secure vault platform designed for storing and managing sensitive information, such as passwords, documentation, as well as digital records of enterprises.

Its features include dedicated space for password storage and access, the automation of frequent password changes on critical systems, as well as the incorporation of preventive and detective security controls.

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