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MoF launches e-dirham card services

Payment devices and kiosks to sell and charge e-dirham cards

Users will be able to buy and charge e-Dirham cards from the MBME machines and check account balances.
Users will be able to buy and charge e-Dirham cards from the MBME machines and check account balances.

The UAE Ministry of Finance has launched e-dirham payment card vending and charging services with payment kiosk specialist MBME.

Customers will be able to buy and charge e-dirham cards and vouchers, pay fees and check account balances and transactions, through MBME payment devices and electronic outlets across the UAE.

National Bank of Abu Dhabi is providing the hardware and software, training, financial and technical services to support the card system.

The deal to launch the scheme was signed by HE Saeed Rashid Al Yateem, assistant undersecretary of Resources and Budget Sector at MoF; Richard White, general manager of MBME; Mariam Al Shebli, general services manager at MBME; Saeed Al Khouri, managing director, UAE Government and VVIP Clients, NBAD; Rasheed Shakhsheer, director of the e-dirham program; Mona Al Mulla Head of Collection Department and Azza Mohammed Al Suwaidi, director of the Revenue Development Department, MoF.

The launch of this service is based on the agreement signed between the Ministry of Finance, MBME for fee payment and collection services, and NBAD, which was finalised in November, granting MBME the right to sell, charge and recharge e-cards of second-generation e-Dirham system through their electronic outlets and automated payment machines. NBAD will provide all hardware, electronic and training programmes, technical support at all points of sale (POS) and electronic collection devices owned by MBME, in order to enable them to activate the use of e-Dirham- its payment portal.

HE Saeed Rashid Al Yateem: "MoF is committed to expanding the e-dirham initiative through strategic partnerships, collaborations and integration efforts with federal, local and private agencies to support the transition to e-payment charges and collection along with the development of its services , using the latest and most secure e-payment methods."

HE AL Yateem added: "The e-dirham system has an important place as a network of national electronic payment system that can compete internationally, as it provides the highest level of security and efficiency in e-payment services, and facilitates all money transactions for all parties involved."

Saeed Al Khoori, managing director UAE Government & VVIP Clients, National Bank of Abu Dhabi (NBAD), said: "We are pleased to partner with MBME, one of the leading providers of self-service solutions, with expanding kiosks across the UAE. This partnership will enhance customer experience significantly and strengthen e-Dirham platforms. More parties and companies are expected to join e-Dirham payment services, allowing customers to benefit from the facility's full potential."

Richard White, general manager of MBME added: "MBME is delighted to be working alongside the Ministry of Finance and NBAD, and we are also pleased to have added the service of recharging e-dirham cards to the number of payment services available within the country, and which are considered effective, safe and easy to use. This service allows e-Dirham customers to recharge their cards from more than 750 fast payment and multi-services kiosks across the emirates. MBME kiosks presents a new platform for recharging e-dirham cards, follows the latest technologies and and easy-to-use interface for customers to complete different services and safely recharge e-dirham cards."

MoF has recently received the security compatibly certificate PCI DSS for 11 e-dirham systems and Triple Data Encryption Standard (3DES) according to international standards by the Trust and Life Holdings International. The e-Dirham system also won Special Merit Award for Government to Business and Customer (G2BC) Engagement by Terrapin ME, the organiser of the 17th annual Cards and Payments Middle East.