New UAE e-commerce platform focuses on customer care
YallaShop.com and Axiom to offer online shoppers unparalleled after-sales support
YallaShop.com, an online shopping platform recently launched in the UAE, is taking the whole e-commerce experience to a new level by offering customers industry-leading standards for warranty, support and after-sales care.
The e-commerce platform offers over 10,000 consumer electronics lines, from mobile phones and tablets, to televisions and cameras, from more than 400 brands.
With similar platforms functioning as search sites, disconnected from sales and after-sales, YallaShop has an exclusive partnership with Axiom telecom, the region's to offer premium and reliable after-sales care when needed.
"Internet shopping sites have revolutionised the way we buy electronics, offering convenience and competitive prices," said a YallaShop.com spokesperson. "The problem with many sites, however, is that customers often don't really know who they are buying from. If something goes wrong, some of the online resellers lack the substance to handle warranty issues in a way that meets your expectations. With YallaShop, you know that customer service excellence stands behind the name."
The company said from extended warranty, repairs, and exchanges, to free returns and free shipping, YallaShop offers customers a host of services that will keep them covered in any situation.
Prices on the online platform are competitive, with special offers on some lines
"Customers buying consumer electronics via the internet value a good price, but miss the good service they receive offline. YallaShop bridges this gap by offering the best of both worlds," added the YallaShop.com spokesperson.
YallaShop.com is live in the UAE, and an expansion to Saudi Arabia is planned next year.