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Chowking chooses Epicor ERP

Restaurant chain to roll out Epicor iScala to improve business processes

Chowkin Orient Restaurant will use Epicor iScala ERP to support business growth.
Chowkin Orient Restaurant will use Epicor iScala ERP to support business growth.

The UAE's Chowking Orient Restaurant chain will deploy Epicor's iScala ERP solution to help improve key business process.

The quick service restaurant business will deploy Epicor solutions at its headquarters and outlets across the UAE and Oman, to support ongoing growth plans.

The chain will use Epicor finance, warehouse, inventory, hospitality industry and service management applications. Upon implementation, the company will integrate all of its business processes across different departments, to achieve a system-driven business management solution.

Hameed Jahubar, CFO for Chowking Orient Restaurant, said: "We chose the Epicor iScala system due to its flexibility, agility and the fact that it is specially developed for multi-site operations. It will enable us to streamline our operations, and integrate front and back office systems, to improve customer service. We are confident that this Epicor business solution will help in boosting our profitability and expanding our presence in the region as we open more stores in the UAE and Oman."

Supported by Simplified Solutions FZCO, an authorised value added reseller in the UAE, Chowking Orient Restaurant selected iScala because of its low total cost of ownership, its industry-specific functions and its ease of use. The iScala solution also had a number of good reference sites in the region's hospitality sector, the company said.

"iScala is a modern ERP solution designed to address the requirements of the hospitality industry. It will help Chowking integrate its business processes, enabling its team to keep check on what's happening in individual outlets, as well as the regional office, so that it can continue to provide a faster service, manage stock better and improve business decision-making. We are confident that, once implemented, iScala ERP will offer a high level of flexibility and excellent performance to the popular East-Asian food joint," said Sabby Gill, executive vice president for Epicor International.