Finesse to open BPO centre in Dubai
Process Excellence Centre to offer outsourcing services with focus on financial sector
IT services company Finesse has opened a Process Excellence Centre in Dubai to provide business process outsourcing to its clients in the region.
The centre, Finesses' second facility in Dubai, will serve new and existing clients from across the GCC with professionals services, training and project management, and technology support, with a particular focus on the financial industry.
Raju Ramesh, co-founder and CEO for Finesse, said: "With the Middle East's sizeable and strong developing financial services market, there is an increasing need for sound business process outsourcing. As we focus on the region's positive economic plans and expanding business network, we are very excited about our strategic investment and look forward to offering our customers a more efficient, competitive and industry aligned service delivery centre."
Finesse currently supports over 150 enterprise clients around the globe, which include major banks, financial institutions, energy and commodity firms, corporations and government entities.
Services on offer from Finesse will include cheque clearing, verification & reconciliation, financial document management, post dated cheque management, invoice factoring, remittances, settlement and payments, payroll management services, cash management and credit analysis as well as for credit process automation.
Sunil Paul, co-founder and COO for Finesse, said: "Countries in the Middle East have undergone a considerable and positive transformation in recent years. With more Banks and Financial Institutions outsourcing their processes, it opens up an entire range of services that we can offer. We are supporting the local financial industry with the technology support and services which enable our clients to automate their business processes, implement tighter risk management practices, and meet required regulatory demands while reducing costs."