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Dubai’s Steigenberger Hotel adopts Aruba WiFi

The Steigenberger Hotel Business Bay has expanded its wireless network coverage with Aruba

Dubai’s Steigenberger Hotel adopts Aruba WiFi
The Steigenberger Hotel in Business Bay has deployed a wireless Internet network from Aruba

The Steigenberger Hotel in Business Bay has deployed a property-wide, high speed 802.11ac wireless Internet network from Aruba, a Hewlett Packard Enterprise company.

The aim is to enable guests to enjoy free WiFi across 365 rooms, meeting rooms, restaurants and other public areas. "Our chain of hotels sets high standards for all services including WiFi as this is now a factor that greatly contributes to our guests' positive experience. Especially in the Middle East where tech-savvy travellers are equipped with an average of three smart devices, the need for high-speed wireless services is imperative," said Dinto Joseph, director of IT at the Steigenberger Hotel in Business Bay Dubai.

Aruba's 103 series wireless access points (APs) were selected to maximise mobile device performance whilst minimising interference from cellular networks. For the higher bandwidth requirements and connection densities of the meeting rooms, restaurants and public areas, Aruba 200 series APs have been installed; these gigabit WiFi capable APs support 802.11ac. Similarly, Aruba's 270 series 802.11ac capable APs were used to provide coverage in the outdoor areas while remaining tolerant to harsh weather conditions.

The hotel has also utilised two Aruba 7200 series mobility controllers to simplify management of its WiFi network. "With 422 APs across our property it is labour intensive to manually configure and troubleshoot each physical device. This would also undoubtedly cause inconvenience to guests whose comfort is our highest priority," said Joseph.

"The mobility controllers allow us to centrally manage the entire WiFi network, automatically update APs and ensure everything is running smoothly with the minimum amount of time and effort."

The WiFi installation has been well received, and now Steigenberger Hotel intends to utilise the WiFi infrastructure as a platform to deploy guest fronting WiFi enabled smart devices for room management and other services to drive guest enablement.

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