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Mobile Doctors 24-7 adopts Microsoft cloud

Dubai-based medical helpline turns to cloud services to improve patient care

Mobile Doctors 24-7 adopts Microsoft cloud
The Microsoft Azure platform allows patients to log into the Mobile Doctors smartphone app and communicate with doctors via voice, video or text

Dubai-based, Mobile Doctors 24-7, has adopted Microsoft Azure and Office 365 to boost operation efficiency and reduce IT costs, in a bid to improve healthcare to its patients.

By combining cloud service Microsoft Azure and Office 365, it enables doctors to have easy access to critical information from the cloud, yet be able to create, edit and share documents with colleagues whilst they are visiting patients, but also provide data security.

Raouf Khalil, CEO of MD 24-7 said: "The growing demand of our services resulted in an increased strain on our IT resources and addressing these infrastructure challenges on our own would have been very costly. Microsoft Azure came as an excellent recommendation from our IT consultant, as a solution for addressing primary healthcare and data security issues, to improve business agility and enhance overall business dynamics.

"Microsoft Azure reduces our worries as it complies with HIPPA (Health Insurance Portability and Accountability Act of 1996), an element vital in the healthcare industry to maintain privacy of patient information. Moreover, Office 365 helps our doctors to collaborate better and communicate more effectively. Moving to the cloud has helped the company focus more on core tasks, as well as take care of its security concerns," he added.

According to the American Medical Association, 70% of non-life threatening medical issues can be resolved by speaking to a doctor on the phone. Built on the Microsoft Azure platform, patients can now log into the Mobile Doctors smartphone app and communicate their concerns with the doctors through voice, video or text, having quicker access to their services through this revolutionary method.

Haider Salloum, SMB segment director at Microsoft Gulf said: "Our collaboration with Mobile Doctors 24-7 goes hand in hand with our efforts to empower businesses to increase their business productivity and reduce their IT costs. With the help of our cloud technologies, SMEs have adopted more value added solutions to support their specific requirements, helping them solve some of the greatest societal challenges and improve human conditions to promote growth and advancement in society."

Mobile Doctors 24-7 is a physician and wellness helpline to provide 24 hour, seven days a week medical service throughout the Middle East and North Africa region.

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