Home / WhatsApp users still facing issues in wake of New Year's Eve outage

WhatsApp users still facing issues in wake of New Year's Eve outage

Messaging service was downed for a number of hours on New Year's Eve

WhatsApp users still facing issues in wake of New Year's Eve outage
WhatsApp serves about 900m users globally.

Some users are reportedly still facing issues with the WhatsApp messaging service, which was downed for a number of hours on New Year's Eve.

The outage began at around 8.30pm Gulf Standard Time on New Year's Eve, with users across the globe complaining that they had lost access to the Facebook-owned service. According to Reuters, the regions most affected were America, Canada and Europe. The Middle East was hit, too, with users taking to Twitter and Facebook to air their frustrations about the outage.

Now, users are still reportedly facing problems. In the Middle East, many users have complained that group messaging functions are still wonky, with some users only receiving a handful of messages sent to WhatsApp groups.

WhatsApp, which serves about 900m users globally, has acknowledged the problem, and said in a statement to several news outlets that it was working to resolve the issues. However, no reason has been given for the outage.

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