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Viacomms Telecom KSCC attains Gold partner status

Solution provider recognised for meeting the highest certification level

Haque says Viacomms brings the areas of contact centre and unified communications solutions.
Haque says Viacomms brings the areas of contact centre and unified communications solutions.

Kuwait-based Viacomms Telecom KSCC has been named an Interactive Intelligence Gold partner.

Unified communications (UC) software provider Interactive Intelligence, granted the Viacomms the Gold partner status for meeting the highest standards for deploying its customer engagement communications and collaboration solutions.

As a Gold partner, Viacomms is qualified to provide sales, deployment and support of the complete line of Interactive Intelligence cloud and on-premises solutions for contact centres and enterprises of all sizes.

"Viacomms brings unique and profound technical and sales expertise in the areas of contact center and unified communications solutions," said Shaheen Haque, territory manager for Interactive Intelligence. "As a Gold partner, Viacomms will also bring the deepest knowledge of our solutions, thus assuring joint customers will get the highest return on their investment."

"Our strategic partnership with Interactive Intelligence will help us better serve our customers by providing them with the best choice of customer engagement solutions and increase our market penetration," said Jolian Ibrahim, CEO for Viacomms Telecom.

"We're excited to introduce Interactive Intelligence's all-in-one communications software suite to our existing and potential enterprise and mid-market customers," added Rochelle Bolst, business development director for Viacomms Telecom.