Gulf Air to supply iPads to crew members through deal with Batelco
Latest move in airline's broader efforts to go paperless
Bahrain national air carrier Gulf Air has signed a deal with Batelco that will see the telecom operator provide iPads for the airline's cabin service managers.
The move is part of a broader effort to support on-board operations, according to Gulf Air, which has already completed a project that saw iPads being distributed to pilots. The idea is to go paperless, with flight bags, logs and other documents being consumed and updated digitally on tablet devices.
The new deal, signed at Batelco's Hamala headquarters, will see crew members be given the latest iPads, with access to the operator's 4G network as well as tailor-made packages for the airline.
"Gulf Air is keen to utilise the latest technologies as part of our ongoing paperless drive that, in tandem, further enhances our operations, elevating the customer service experience on-board and helping us better serve our passengers," said Dr Jassim Haji, director of IT at Gulf Air.
"With these tablets, our frontline passenger-service team are equipped with current information about passenger preferences, helping us offer unique and personalised services."
Batelco, meanwhile, hopes that the deal will illustrate its strategy to become a digital services provider.
"Batelco is very pleased to sign this agreement with Gulf Air and support their efforts in providing top quality devices and technology to assist their crew members in their working roles," said Donya Al Ansari, acting head of the operator's Enterprise Division.
"Batelco values its partners and assures them the availability of tailor-made packages and customised support. We are delighted to support Gulf Air with their digitisation efforts, and plan to extend this support further to benefit Bahrain."