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IBM unveils services to deploy Macs at scale to the enterprise

Big Blue commercialises new MobileFirst managed mobility services

IBM unveils services to deploy Macs at scale to the enterprise
Patterson says Ease of adoption and use are at the foundation of every Apple product.

IBM has announced new cloud-based IT services to help clients quickly, easily and securely integrate Macs with their enterprise systems and applications.

This new offering from IBM MobileFirst managed mobility services is designed to help large enterprises incorporate Macs within their IT infrastructures, a rising requirement, as more clients adopt or allow the use of Macs by their employees.

Shipments of Macs are growing faster than the industry average, and the Mac has outgrown the PC industry every year for the last decade, an Apple spokesperson said.

According to Big Blue, these new mobility services for Mac are based on experience IBM gained through its internal Mac@IBM programme, with IBM deploying Macs to employees around the globe at speed and scale, in a highly secure enterprise environment.

With its partnership with Apple, this presented an opportunity for IBM to commercialise this offering using its own experience in enterprise deployment and the ability to scale to clients' specific needs.

The tech giant has also been providing these services on a custom basis for a variety of clients and with the growing interest in adopting Macs into the enterprise, IBM is now offering them as a standard services offering.


The integration services for Mac are delivered via the cloud as a software-as-a-service solution and also are available as an on-premise solution in the client's data centre, IBM said in a statement.

"Ease of adoption and use are at the foundation of every Apple product, and as these devices are used more in the workplace, people expect the same experience they enjoy with Apple technology in their personal lives," said Richard Patterson, general manager, Infrastructure Services, IBM Global Technology Services. "IBM's new enterprise services ensure a great user experience for clients using Macs, providing world-class support from installation through the life of the product."

With these new services, clients can order Macs and have them delivered directly to their employees without any additional set-up, imaging or configuration, saving time, reducing costs and creating a great employee experience.

IBM stated that the new services feature the Casper Suite from JAMF Software, the leading software solution for helping clients quickly set up and deploy Macs, including MacBook, MacBook Air, MacBook Pro, Mac Mini, iMac, and Mac Pro.

"The announcement is a powerful testament to the growing demand for Apple technology in the enterprise and to the strong relationship between IBM and JAMF to help organisations inventory, deploy and secure their Apple devices," said Dean Hager, CEO, JAMF Software. "This is a great opportunity for us to work with IBM in helping businesses and other large organisations succeed with Apple."

This new offering is an enhancement to IBM's MobileFirst services portfolio, specifically designed to support Macs. It complements existing IBM enterprise services supporting iOS devices, including iPad and iPhone, creating a comprehensive suite of services for enterprise deployment and management of Apple products.

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