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NEXtCARE tech supports Dubai's Saada health insurance scheme

Dubai Health Authority insurance program using NEXtCARE solutions for registration and administration

NEXtCARE tech supports Dubai's Saada health insurance scheme
The NEXtCARE solutions are being used for registration and administration of Dubai's Sadaa insurance program.

Healthcare administration company NEXtCARE is providing its technology platform to support Dubai Health Authority's ‘Saada' insurance program.

NEXtCARE solutions are being used both to register Emiratis for the insurance program and to enable them to get treatment and services from healthcare providers using just their EmiratesID card.

‘Saada' targets approximately 130,000 UAE nationals living in Dubai and are not currently benefiting from any type of insurance plans. The recently launched program grants them access to a wide range of private medical providers through a government funded health insurance program.

NEXtCARE technology creates a seamless registration process that does away with insurance cards by utilising applicants' Emirates ID cards. Dubai Nationals with a valid Emirates ID can download a mobile app or go through the ‘Saada' website to book a registration appointment. The enrollment process is straightforward, with the Emirates ID details and a copy of the family book being sufficient to enroll into the scheme. 20,000 people are expected to register per week at any of the four appointed DHA healthcare centre and a mobile unit that caters to the elderly and differently-abled people.

More than 3,500 Saada enrollments are facilitated every day through the system.

For healthcare providers that are part of the scheme, NEXtCARE's provider portal "PULSE", allows them to instantly check beneficiaries' eligibility, obtain e-authorisations, submit claims electronically and access claims history. Providers can also tailor their proprietary systems to connect to PULSE.

"NEXtCARE is delighted to be the technological and administrative partner to manage DHA's Saada program. We are offering innovative technological solutions to make the entire process straightforward, and offer access to a wide network of private healthcare providers in the most convenient way," said Christian Gregorowicz, CEO of NEXtCARE and MEA Allianz Global Assistance.

"We have ensured capabilities for uninterrupted registration and processing. Part of our remit is to create a smart system that tracks and monitors claims. DHA has mandated smart preventative care to be part of the system - where we offer functionality such as tracking whether beneficiaries are responsibly handing chronic illnesses," added André Daoud chief business officer of NEXtCARE.

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