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Avaya opens Doha office

UCC specialist cements Qatar presence as existing projects build momentum

Avaya opens Doha office
Mohamed Arref, left, and Ziad Halwani of Avaya.

Unified communications and contact centre solutions specialist Avaya today announced the opening of an office in Doha, in a move intended to signal a long-term commitment from the company to the Gulf nation.

Avaya will seek to grow its Qatar team and its partner network in the country as it pursues a larger footprint across the region.

The company announced plans to help its Qatar-based channel partners "expand both technical and specific industry-sector skills to deliver the networking infrastructure, engagement solutions and services needed for a sustainable and dynamic business environment", according to a statement.

Avaya has been doing business in Qatar through systems integrators for more than a decade and already has a customer base there, spread across sectors such as telecoms, hospitality, construction, oil and gas, and government.

Avaya and its partners are in the midst of a number of Qatar-based projects in the hospitality and retail sectors. 

"By investing in a direct and strong presence, we bring to Qatar businesses choice to invest in an effortless transformation, supported by a large number of experienced and trusted partners," said Ziad Halwani, regional sales leader, Qatar and Levant, Avaya. "We are working around the clock to bring choice, enhance competition and, consequently, advance the value and outcomes of technology investments in the country."

"This strategic move is aimed at building a strong ecosystem that supports private and government organisations and enables them to reach the goal of positioning Qatar as a leading business destination," said Mohammed Areff, managing director, Levant, GCC and Pakistan, Avaya. "It is our honour to contribute to Qatar's growth and development in line with the 2030 National Vision and to be associated with such large scale projects, especially those related to FIFA [Soccer World Cup] 2022."

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