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ME IT pros struggle to deliver on business demands

VMware research cites average seven-month gap in delivering on business demands

Tayan: We cannot underplay the pressure IT departments face
Tayan: We cannot underplay the pressure IT departments face

Middle Eastern IT decision makers are struggling with an average time lapse of seven months between what a business wants and when IT can deliver it, according to a survey released by VMware today.

VMware said that the misalignment between business and IT could potentially impact the performance, competitiveness and growth prospects of the organisation. In Saudi Arabia, the report noted that 50% of IT decision makers cite reduced likelihood of company growth by revenue as an implication. And 47% of Saudi IT pros mentioned reduced staff productivity as a result of the misalignment.

Despite this, 75% of Saudi IT decision makers feel their department is under pressure from the CEO, CTO or board to mondernise the company’s IT in the next 12 months, the report said. Beyond the challenge of reducing the cost of IT (38%), these departments have been tasked with increasing the mobility of the workforce (31%), and moving more infrastructure into the cloud (28%), the report added.

“We cannot underplay the pressure IT departments face in this new mobile cloud era, as they balance a need to maximise value from existing systems alongside the necessity to deploy new technologies,” says Sam Tayan, MENA regional director at VMware.

“We’re hearing time and again that businesses see IT as a driver of innovation; it has to be part of future, not part of the furniture. Organisations of all sizes need an IT infrastructure that can scale up and down with business demand, increase automation to reduce management burden and help improve productivity and support innovation. Investment needs to shift so that IT can genuinely impact the business and reduce the gap.”

The research found that 48% of Saudi IT decision makers recognise that smaller competitors can more rapidly implement modern IT and therefore react quicker to market changes. As a result, 64% of respondents felt either concerned or threatened by smaller businesses.

“As economies move from recovery mode into a period of growth and optimism, the pace of business is faster than ever,” said Rob Harborn, senior economist at CEBR, commenting on the findings of the report.

“With this new wave of IT innovation taking place right before us, organisations are in a race to find better and quicker ways to align business expectations with IT delivery. There is a demonstrable impact on organisational performance for those that can closely align the two. Those that cannot may be forever hampered in their efforts to maximise productivity as the growth agenda returns.”