Apple to face lawsuit over blocked messages for Android devices
Judge rules Cupertino has case to answer over lost iMessages for defecting users
A California court has ruled that Apple must face a US federal lawsuit over allegations it failed to inform users that its iMessage service would prevent them receiving texts if they switched from an iPhone to an Android handset, Reuters reported.
Plaintiff Adrienne Moore is seeking class-action status and undisclosed damages, claiming that Apple's non-disclosure caused problems for her when she switched from an iPhone 4 to a Galaxy S5, while keeping her contract with Verizon Wireless.
In a decision issued on Monday, US District Judge Lucy Koh in San Jose, California, said Apple would be in breach of a California unfair competition law if Moore could show the Cupertino firm had interfered with her wireless contract with Verizon.
"Plaintiff does not have to allege an absolute right to receive every text message in order to allege that Apple's intentional acts have caused an actual breach or disruption of the contractual relationship," she wrote.
Court papers filed by Apple claim the company had never claimed its iMessage service and Messages application, which ran with iOS 5 would work with non-Apple devices.
"Apple takes customer satisfaction extremely seriously, but the law does not provide a remedy when, as here, technology simply does not function as plaintiff subjectively believes it should," the Cupertino, California-based company said.