Flydubai adopts Windows 8 app for passenger check-in
Solution aimed at streamlining airport operations
Dubai-based budget carrier flydubai has rolled out a Microsoft Windows 8 tablet app at Dubai International Airport Terminal 2, in a bid to streamline passenger check-in.
"The app reduces the process to only two minutes per passenger," Microsoft Gulf claimed in a statement.
"We are constantly looking for new ways to provide our customers with the best possible travel experience and we were really delighted to have had this opportunity to work with Microsoft to develop this new tablet-based app," said Alex Mackenzie, senior vice president, Airport Services, flydubai.
The solution consists of an app running on in-house tablets, each of which is hooked up to a passport scanner and printer. The hardware connects to the airline's backend services and allows staff to scan passenger information, assign seats and issue boarding passes.
"Travel is one of the fastest growing industries in the region," said Michael Mansour, director, Apps and Innovation, Microsoft Gulf. "It is under increasing pressure to deliver improved quality of service while tackling productivity and workforce shortage challenges. The Windows 8 app developed for flydubai is a regional first, enabling staff to check-in passengers on the go. The flydubai app is an excellent example of how Windows 8 enables organisations to do more based on the software's operational flexibility and features."
Flydubai began operations in 2009and has since created a network of more than 70 destinations in 35 countries and has a fleet of 36 aircraft.