Qatar Public Works Authority selects IBM EAM solution
Asset management solution will enable better maintenance and management of roads and drainage
Qatar Public Works Authority ‘Ashghal' has selected IBM to provide an Enterprise Asset Management Solution (EAMS) to create a ‘smarter' road and drainage infrastructure in Qatar.
The EAMS, based on IBM's Maximo Asset Management Software will enhance and streamline Ashghal's road and drainage operations and maintenance.
The solution is intended to transform the way road and drainage asset data, maintenance work, and ultimately customer services are managed within the Authority's Asset Affairs operations, in line with the Qatar National Vision 2030.
For road operations and maintenance, the system will provide Ashghal the ability to manage a network of assets according to their features, attributes and relationship. It will help optimise the lifecycle of these assets by promoting a proactive approach to maintenance based on actual conditions determined by surveys or integrated control systems associated with each asset. In addition, the system will provide a central source for all asset and maintenance records, to help Ashghal make better decisions on when to refurbish, renew, retire or replace assets.
Designed to integrate with Ashghal's existing enterprise information systems such as Customer Relationship Management System (CRMS) and Enterprise Resource Planning (ERP), the aim of the new solution is to improve the organisation's operational effectiveness by consolidating Ashghal's asset operations and maintenance into a single integrated system.
The solution will enable Ashghal to quickly plan work requirements, determine resource availability and ensure the right crew responds with the right materials and tools. The system will also gather and analyse millions of discrete pieces of information about the country's road and drainage assets through a Geographic Information System (GIS) to allow the location of assets or work to be determined and tracked in real time.
Ashghal's President, H.E. Eng. Nasser bin Ali Al Mawlawi commented: "Designed with a focus on customer centricity, the solution will help Ashghal to advance its asset management services with the organisation's overall business goals through a system that will guarantee lower asset failure frequency and ensure timely maintenance. With this advanced software, Ashghal will gain real time visibility into the country's asset usage and, better govern and manage the lifecycle of road and drainage networks to achieve higher returns on national investment."
"Building a smarter infrastructure is the foundation to establishing a smarter economy. Citizens are also placing increasing demands on their leaders to innovate and progress. The roll out of the Enterprise Asset Management Solution is a key demonstration of how Ashghal is already executing on Qatar's journey to a smarter economy leveraging Smart City concepts and enhancing citizen services," said Amr Refaat, general manager, IBM Middle East and Pakistan.