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Microsoft cuts cost of custom XP support

Cost of enterprise-level extended support agreements for Windows XP reduced

Microsoft cuts cost of custom XP support
Support for Windows XP ended at start of April.

Microsoft significantly reduced the price of custom support agreements for Windows XP just days before the operating system went out of general support, according to ComputerWeek.

The IT new site reports that a number of large US customers who still require XP support were offered the custom support agreements (CSA) at a much lower cost than they had previously been quoted.

One company which was negotiating a CSA to cover 10,000 Windows XP PCs was offered an agreement for $250,000, having previously been quoted a figure of $2 million by Microsoft.

The CSAs will provide critical security updates for Windows XP for one year. The agreements are only available to large organisations that have Microsoft Premier Support plans, and have to be negotiated for each company. Pricing is $200 per PC for one year, up to a maximum of $250,000.

In March, Microsoft announced that it would continue to offer security support for Windows XP in China, owing to the large number of XP users in the country.

The decision to cut the cost of CSAs was apparently made after Microsoft's COO Kevin Turner consulted with the company's sales team, who had warned of a number of customers with large XP install bases who would not be able to migrate to a new version of the OS before it came out of support.

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