Home / / Cyberoam announces 'deeper integration' with ConnectWise

Cyberoam announces 'deeper integration' with ConnectWise

Cyberoam accelerates process automation for managed security services delivery

Cyberoam announces 'deeper integration' with ConnectWise

Global provider of network security appliances, Cyberoam has today announced ‘deeper integration' between Cyberoam Central Console (CCC) and ConnectWise, developer of service management software designed for IT service providers, VARs, ISVs and MSPs.

The development is aimed at enabling accelerated process automation meeting business-logic needs and simplified management of managed security services delivery. It allows automatic ticket generation and resolution for key security events on the ConnectWise service board, helping MSSPs eliminate manual intervention to generate and resolve tickets.

Abhilash Sonwane, senior vice president of Product Management at Cyberoam said: "Many MSSPs including our partners rely on ConnectWise to automate business process. We see a growing number of MSPs and MSSPs chasing emerging business opportunities in managing and securing customers' network infrastructure. To seize such recurring revenue opportunities, automation and operational efficiency are among key strengths. With this augmented integration with ConnectWise, Cyberoam aims to enable enhanced business value, simplified management and more efficient delivery of managed security services for our partners and MSSPs who use Cyberoam Central Console [CCC] for centralised security management as well as ConnectWise."

Cyberoam UTMs and Next Generation Firewalls already offer pre-built, out-of-the-box ConnectWise integration for bundled Security Reports with ConnectWise Management Summary Report. This gives ConnectWise partners including MSPs, direct access to key Cyberoam reports such as Websites Usage, Blocked Web Attempts, Internet Bandwidth Usage and Attacks Detection directly from the ConnectWise Management Summary interface.

The deeper integration will allow the ConnectWise platform to leverage the Web Application Programming Interface (API) of Cyberoam Central Console (CCC).

Flowgear has also been added between CCC and ConnectWise, which means the integration enables automatic ticket generation and resolution for all CCC alerts at the ConnectWise dashboard level.

Follow us to get the most comprehensive IT Security news delivered fresh from our social media accounts on Facebook, Twitter, Youtube, and listen to our Weekly Podcast. Click here to sign up for our weekly newsletter on curated technology news in the Middle East and Worldwide.

REGISTER NOW | Webinar Event | Security you can bank on – Safeguarding the Middle East’s financial sector

Presented in partnership with security and network specialist Cybereason, the second in the three part webinar series will bring together a panel of experts to discuss how banks and financial institutions are evolving their service offering while simultaneously staying one step ahead of the cyber criminals who seek to bring their operations crashing to the ground.