Suez Canal Authority to move 15k ports to Avaya
Suez Canal Authority signs major deal to move to complete unified communications environment
The Suez Canal Authority has signed a major deal with Avaya to move all of its 15,000 communications ports to the Avaya Aura Communication Manager platform.
The deal will make a move by the authority towards a complete unified communications infrastructure based on Avaya solutions, for increased mobility, reduced costs and greater capability and customer service.
The Aura solutions will centralize communications, and introduce Modular Messaging technology that can ‘find' employees on any number at any time of day, Aura will also co-ordinate messaging across SMS, email and voice services.
"The Suez canal plays a major role in the region's economies with shipments of goods passing through one of the most vital waterways on the planet, meaning our employees have to be connected at all times no matter their location. In turn we have closely studied Avaya's Unified Communication and Collaboration advancements in the market and continue to be impressed with the their capabilities. We believe that Avaya will allow us to cope with the ongoing technology changes and equip our staff and faculty with productive tools of communication and collaboration," said Eng. Magda Hassan Heshmat, deputy director, Communications Department Suez Canal Authority.
"While Egypt continues to change and develop as a market, there is an unprecedented opportunity for all organisations - from start-ups to government ministries - to put in place the collaborative, communications, and networking infrastructure foundations that deliver a more streamlined, cost-effective, future-proof working environment. The Suez Canal Authority is implementing the latest in Avaya solutions to provide employees and customers the ability to always be on and connected," added Mohamed Hindy, country manager, Avaya.