Ooredoo set for 2.5m mobile subscribers by year end
Growth attributed to 4G rollout
Qatari telecoms operator Ooredoo announced yesterday that the company is set to reach 2.5m mobile customers in Qatar by December 2013.
The company attributed the growth to its Hala and Shahry services, which encompass a range of services, including international calling and data. Ooredoo now has more than 400,000 Shahry customers in Qatar, which the company claimed was "one of the highest proportions of postpaid customers for any operator in the Middle East".
The 2013 launch of Qatar's 4G service has also contributed to Ooredoo's subscriber milestone. The company reported 4G take-up to be strong since the launch of the service in April. In October it upgraded the service and opened it to 4G-enabled smartphones and Hala and Shahry customers. The LTE network now covers Doha and "reaches out across the country", according to Ooredoo.
The telco launched a country-wide customer experience initiative in 2013, which will continue into the new year. The campaign included the official opening of the new Ooredoo Qatar Headquarters Two, with an in-house customer contact centre and paperless Ooredoo Shop.