Zain KSA outsources radio network
Ericsson lands three-year contract to manage and maintain radio network
Zain Saudi Arabia has signed a three-year managed services agreement with Ericsson, which will be responsible for the operations and maintenance of all the telco's radio network sites throughout the country.
The agreement, which marks Zain's first partnership with Ericsson in Saudi Arabia, will help Zain to increase its focus on customer services.
"We have transferred the day-to-day operations and maintenance services of Zain's active and passive field infrastructure across the Kingdom - including corrective and preventive maintenance services, to Ericsson," said Fraser Curley, CEO of Zain Saudi Arabia.
"This allows us to develop our core engineering and technology skills in the more strategic business areas that will allow us to provide greater differentiation in advanced products and services."
Ali Eid, president of Ericsson, Kingdom of Saudi Arabia, said that the partnership would help Zain to improve network "availability, reliability and capacity".