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GCC software and services market to grow 10-25%

Survey conducted by Omnix shows uniform growth predictions from the market

Survey respondents were all confident of growth in the market, said Abuissa.
Survey respondents were all confident of growth in the market, said Abuissa.

The IT software and services sector in the GCC is forecast to grow by 10-25% this year, according to a survey of senior managers in the region conducted by  technology solution provider Omnix.

The survey of key market strategists in the Services Top 100 IT companies, gauged the predictions for trends, priorities, challenges and driving forces for growth in the regional IT sector. Responses were received from such renowned global IT players as Microsoft, Cisco, Autodesk and Motorola Solutions, among others.

Jamal Abuissa, president and CEO for Omnix International said that the growth figure of 10-25% was broadly agreed upon by respondents. Government spending and general economic growth were cited as strong drivers for local markets.

"Our core business is meeting the IT needs of public and private sector entities across the GCC and MENA regions, so it is important for us to establish what the major IT companies are predicting for growth," he said "Our partners are representative of the major IT players, so their forecasts will be indicative of the direction of most of the industry giants. The unanimity of opinion on the growth of 10-25% was very interesting - it certainly made us sit up and take notice," he added.

The survey results also highlighted a continued shift towards e-services and multi-channel engagements, and an increase in both customer and citizen e-services, along with portal marketing sales. Technology priorities cited were cloud computing, big data, security and increased mobility. Highlighted challenges were rapidly evolving technologies, a lack of IT training and skills - particularly in project management - long sales cycles, most notably with government projects, and limited budgets.

"It is promising to see that the GCC economy continues to be buoyant. Healthy oil prices, private sector expansion and an increased push towards government e-services is what will underpin the continued steady growth of the regional IT sector," commented Rabih Dabboussi, managing director, Cisco UAE, one of the survey respondents.