Bahrain utility goes with major SAP roll out
Bahrain Electricity and Water Authority to automate procedures with SAP utilities solutions
The Kingdom of Bahrain Electricity and Water Authority (EWA) has announced a major new deployment of SAP solutions to automate key processes.
The project, which will be the largest of its kind in Bahrain, will include the roll out of industry-specific SAP solutions to cover processes including customer relationship management, billing, metering and network asset management.
EWA says that the project will improve customer service, performance and efficiency. Expected benefits include speeding up the billing process, mitigating disconnection problems, enhancing fault detection capabilities and controlling customer demand and load profiles more effectively.
"Sustainable development in Bahrain can only progress if we are capable of unlocking more efficient ways of capturing, managing and distributing electricity and water," said His Excellency Shaikh Nawaf Bin Ibrahim Al Khalifa, CEO, EWA.
"This requires awareness, determination and, crucially, it requires innovative technology capable of revolutionizing core processes. With our eye on Bahrain's future generations, and the help of companies and collaborators like SAP, we are committed to stamping out inefficiency, minimizing emissions, embracing renewable energy, and making the smart grid a widespread reality."
The project will be implemented by the SAP field service team, and builds on existing SAP deployments of financials, warehouse and material management procurement.
"SAP is proud to partner with the Kingdom of Bahrain and support its 2030 economic vision," said Robert Enslin, President of Sales and a member of the SAP Global Managing Board. "This is a project set to support a roadmap of smart grid and smart energy and water services, world-class water efficiency and a powerful energy mix that features renewables in addition to oil and gas. Together with EWA, we are blazing a trail for a better run, cleaner and more sustainable future."