Viva Bahrain joins hands with iVEDiX
The operator has made this move to support efforts towards customer engagement and satisfaction through data
Viva Bahrain has teamed up with iVEDiX, a New York based company that specialises in cutting-edge analytics and interactive mobile visualisation technology.
The operator says that it has made this move to support efforts towards increased customer engagement and satisfaction through data, business intelligence and analytical strategies.
Raj Kutty, CEO of iVEDiX adds – “VIVA’s agreement with iVEDiX and the extraordinary support of the Bahrain Economic Development Board (EDB), have accelerated our plans to establish a presence in the region with an office in Bahrain. VIVA and the EDB are two organizations relentlessly committed to providing the very best to the community they serve. We are excited and energized to be able to contribute to their collective vision.”
Ulaiyan Al Wetaid, CEO of VIVA added: “VIVA Bahrain is continuously on the search for technological innovations which will benefit us and our customers alike. We are grateful to the EDB for making this partnership possible and we are pleased to partner with iVEDiX for Data Warehouse Solutions, and we believe this partnership will enable us to offer tailored solutions that will guarantee customer satisfaction in the long run.”
H.E. Kamal bin Ahmed, minister of transportation and acting chief executive of the EDB, said: “The Kingdom has long been committed to developing and investing in the telecommunications sector and it is a testament to our thriving industry that iVEDix has teamed up with VIVA, one of Bahrain’s leading telecoms providers.”