Du inks agreement with Huawei
Company will manage du’s mobile, fixed and broadcast networks
Du has announced a new five year network managed services agreement with Huawei, the company will manage du's network operations including mobile, fixed and broadcasting networks.
This partnership is designed to allow du to increase its operational and network efficiency through the utilisation of Huawei's managed services. Du will be able to increasingly focus on its core result areas and streamline its operations.
"Huawei is one of the leading managed services providers worldwide, and we will use this vast global expertise to provide du and their customers with an exceptional service experience," said Xia Chaojie, Middle East Region vice president of Delivery & Service, Huawei. "This multi-year landmark agreement will allow Huawei to assist du with the complex task of managing a converged end-to-end network. It also gives us an opportunity to extend our Managed Services portfolio to include new and previously untapped solutions."
According to du, customers will now be able to benefit from the combined strength of du's converged fixed and mobile network, while at a corporate level du will have access to a wide pool of experts and industry-leading tools, allowing it to further optimise its network potential.
"We have worked with Huawei on several key projects in the past, and today marks the evolution of our relationship as we take our partnership to a new high. Our primary focus in all of our actions is to provide the ultimate customer services experience. To achieve this, we seek ways in which we can develop our network and the services that we can offer to our customers, which is precisely what our new agreement with Huawei will achieve," said Fahad Al Hassawi, chief Human Resources and Shared Services officer, du.
According to du, Huawei has managed more than 240 accumulated networks globally including 44 contracts in the Middle East, launching three Huawei resource centres dedicated to managed services in addition to five training centers across the region.
"Leveraging the best practices of Huawei's global service experience, we will together benefit the UAE community as a whole. Furthermore, Huawei's innovations in the service area shall continue to develop through this project-maintaining our position as the most competitive and attractive managed services partner in the UAE and the region," said Chaojie.
The agreement was marked during a ceremony held at the du head office in Dubai Media City by Fahad Al Hassawi, chief Human Resources and Shared Services officer, du; Hatem Bamatraf, executive vice president, Network Development Operations, du, and Xia Chao Jie, Middle East vice president of Delivery & Services, Huawei & Liu Wenjun (Wilson), general manager UAE, Huawei.