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Dubai eGovernment enhances Dubai.ae portal

Improvements made for accessibility, social networking, for official Dubai Government portal

The enhancements to Dubai.ae use the latest technology to improve services to users, says Bin Humaidan.
The enhancements to Dubai.ae use the latest technology to improve services to users, says Bin Humaidan.

Dubai eGovernment Department (DeG) has announced a number of improvements to the official portal of the Dubai Government, Dubai.ae.

The enhancements include a text-to-voice reader, available in Arabic and English, that it intended to improve access to services for those with impaired sight or reading skills.

The portal has also integrated social media, with a live Twitter wall, and sharing options to share any page of content via Facebook, Twitter, Google + and over 300 other social media applications.

DeG has also worked with Dubai Events & Promotions Establishment to have a live Dubai Calendar available on Dubai.ae, to show events that are taking place in the Emirate.

HE Ahmed Bin Humaidan, Director-General, Dubai eGovernment said: "We take our cue from the visions of HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who keeps reminding us that in the race for excellence, there is no finish line. We therefore interacted with many key stakeholders including conducting surveys with our users to understand their needs. We found that some potential users could not use Dubai.ae due to visual impairments or poor reading ability and were therefore reliant on another human being to read the content to them. The new text-to-voice technology on Dubai.ae allows English and Arabic listeners to automatically get any page on Dubai.ae read to them, while allowing customization of speed. Such enhancements are typical of our use of the modern technology to provide appropriate solutions to our customers and we will continue to improve and enhance Dubai.ae based on our users' needs and requirements."

Bin Humaidan added: "Based on Dubai eGovernment website guidelines and standards, we have to constantly upgrade and enhance the official portal of Dubai Government as a benchmark of excellence while also highlighting and promoting the eServices of our government partners through easy to read and now hear spoken content. Our new enhancements will also allow our users to keep abreast with the latest happenings in our dynamic city as well as interact with us and even share our content easily."