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OnAir offering wi-fi on all Emirates A380s

Onboard wi-fi now available across all Emirates A380s, GSM to follow from July

OnAir offering wi-fi on all Emirates A380s
Emirates now offers OnAir wi-fi on all of its A380 aircraft. (file picture).

Airline connectivity provider OnAir has announced that its onboard wi-fi service is now available across all of Emirates Airlines A380 fleet.

The service, which offers internet connections to passengers while flying on Emirates A380 aircraft, was officially launched at the end of 2011, and now connects the whole fleet, the world's largest A380 fleet.

Emirates also announced that it will begin deployment of OnAir's GSM service from July, the first combined wi-fi and GSM deployment on the A380.

"Emirates pride itself on providing a premier inflight experience and, for us, this includes connectivity for our passengers", said Patrick Brannelly, Emirates vice president Corporate Communications Product, Publishing, Digital and Events. "We have had excellent passenger feedback about the OnAir Wi-Fi service and look forward to more of the same from the mobile phone service."

Statistics from OnAir show that the average data usage per user is just below 20MB, most users accessing the internet for social media, news and travel-related sites. Users tend to access the internet in the first half of the flight, and 73% of usage being during the daytime.

The length of the flight also has an impact, with 84% of usage on flights of over three hours.

There is an even split between the type of device passenger use to access the Internet, with 48% using a laptop or tablet and 52% using a smartphone.

"We have taken two key learnings from the Internet OnAir service on Emirates' A380s so far," said Ian Dawkins, CEO of OnAir. "The first and more obvious is that inflight connectivity is here to stay. The second is that we can meet passengers' requirements, even on the largest aircraft, with our SwiftBroadband service. Not only does it have the right capacity at the right cost, but also, combined with our network of regulatory authorisations and roaming agreements, we provide consistent global coverage."

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