Scope ME signed as support partner for A10 Networks
Scope ME builds on distribution deal with A10 Networks to add authorised support services
Application networking specialist A10 Networks has appointed Scope Middle East (Scope ME) as its authorized support provider for the Middle East.
The new signing builds on the existing distributor agreement between the two, which was established in September 2011.
Scope ME will provide custom support agreements for users, to deliver 24/7 support from its certified engineers, via telephone, web and email in multiple languages including English, Arabic, Hindi and Urdu.
Mark Edge, Sales Director, A10 Network EMEA commented: "We entered the region with the intention of rapid market capitalization. Signing Scope Middle East on as a distributor in 2011 was the first step towards this goal. Differentiating ourselves by providing superior and highly dedicated customer support was the next logical phase.
"We have experienced first-hand Scope Middle East's technical expertise and professionalism. They already have a well-established support center and extensive experience in security and networking products and we believe that our customers stand to benefit greatly from this," he said.
A10 Networks focuses on solutions to help companies accelerate, optimize and secure their applications.
"We are extremely excited to build upon what has already proved to be a mutually beneficial relationship. There has been a good reception to A10 Networks' AX Series solutions in the region and as a value-added distributor; we have worked closely with a number of their customers. Our contact center engineers have been trained and certified by A10 Networks and we are all geared up to provide world-class support," said Fadi AbuEkab, CEO of Scope Middle East.